In today’s market, consumers are more discerning than ever. They want to support businesses that align with their values—brands that don’t just sell products or services but stand for something greater. A global study by Zeno Group, published in Forbes, found that consumers are four to six times more likely to purchase from, protect, and champion purpose-driven companies. This underscores that purpose isn’t just a nice-to-have—it’s a competitive advantage.
However, many companies struggle to position themselves authentically. How can you create a brand that feels meaningful rather than manufactured? And can you ensure your purpose isn’t just marketing fluff but an integral part of your business?
Authenticity Starts with a Genuine Mission
One of the biggest mistakes brands make is attempting to retrofit a purpose onto their business as an afterthought. Today’s consumers can see through inauthenticity; performative social responsibility efforts just don’t work. Instead, a brand’s mission should be intrinsic to its identity.
Take fast-growing Quebec start-up Beonyx, for example. The founders identified a gap in the market—an all-terrain electric vehicle that could revolutionize mountain transportation while minimizing environmental impact. Their vision wasn’t just about creating a high-performance machine but about reshaping an industry in a way that aligned with their values. Because sustainability wasn’t an afterthought but a core intention of their innovation, the brand’s purpose is naturally woven into its DNA.
Similarly, the well-known Montreal-based spa L’Absolu Spa is built on a foundation of lived experience. Inspired by the founder’s global travels and expertise in relaxation techniques, the spa was designed to provide both luxury and true well-being to foster absolute relaxation. By providing unique services and creating eco-friendly experiences that minimize waste, such as flotation baths, authentic Finnish sauna experiences, and perinatal massages, the brand has established a family business that is both socially responsible and deeply linked to its community.
These forward-thinking brands follow in the footsteps of well-known purpose-driven companies like Lush, Ben & Jerry’s, and Dr. Bronner’s. These companies have built their reputations not only on high-quality products but also on deeply ingrained values—whether it’s Lush’s commitment to ethical sourcing, Ben & Jerry’s social activism, or Dr. Bronner’s dedication to environmental sustainability. Their purpose is not just a slogan; it’s embedded in their business model and intentions and shapes every decision they make.
Going Beyond Sustainability: Making Purpose Meaningful
Sustainability is crucial, but a strong brand purpose should go further—it should consider the broader impact a company can have on society. Greenwashing has made consumers skeptical of brands that slap an ‘eco-friendly’ label onto their products without real action behind it. Companies must take a holistic approach, integrating their mission into every touchpoint.
The Movement for Autonomy in Childbirth and Pregnancy is a perfect example of how strong purpose-driven organizations can create lasting change. Rather than merely advocating for maternal rights on a surface level, they work directly with policymakers, healthcare providers, and communities to challenge systemic issues and improve birthing autonomy. Their efforts aren’t just about promoting an idea—they’re about actively transforming the landscape for expectant parents in Quebec.
Building a Brand That Stands for Something
For a brand’s purpose to be genuinely effective, it must be integrated into every facet of the business—its products, messaging, customer experience, and internal culture. Here are a few key strategies brands employ to create strong, purpose-driven identities:
- Establish Your ‘Intention’ – Start with the personal. What drives the creation of your brand? What values or experiences inspired its foundation?
- Integrate, Don’t Imitate – Rather than adopting a cause just because it’s trendy, ensure your purpose aligns with your expertise and business goals.
- Communicate With Transparency. Consumers appreciate honesty. Acknowledge that your sustainability efforts are a work in progress, and share how you’re improving.
- Make It Actionable—A purpose-driven brand doesn’t just talk—it takes action. Whether through partnerships, product innovations, or social initiatives, ensure your mission is clear in your business decisions.
In an era when customers prioritize authenticity, purpose-driven brands lead the way. Whether global names like Ben & Jerry’s and Lush or rising innovators like Beonyx and L’Absolu Spa, successful brands embed their mission into every aspect of their business. At Tansley, we believe purpose is more than just a tagline—it’s a strategy. If you’re ready to transform your brand into something that genuinely matters, we’re here to help.